Last Updated: December 8, 2025
This Privacy Policy describes how iCoaching (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit and purchase products or services from our website, icoaching.co.
1. Information We Collect
We collect information directly from you, automatically through your use of the Site, and from third-party sources.A. Information You Voluntarily Provide
We collect information you give us when you:- Purchase Setups: Your name, billing address, shipping address (if applicable), email address, and phone number.
- Book Coaching Sessions: Your name, email address, iRacing ID/username, and scheduling preferences submitted via our Elementor Forms.
- Subscribe to Newsletters: Your email address.
- Customer Support: Any communications you send to us via email or support channels.
B. Data Collected Automatically (Cookies & Analytics)
When you visit our site, our website tools automatically collect information about your computer and your activity.- Analytics: We use [Include: Google Analytics or omit if not used] to track site usage, IP addresses, browser type, device information, and referral URLs.
- E-commerce (WooCommerce/Shopify): We use cookies necessary to track items in your shopping cart and process payments.
- Security (Wordfence): We use security tools to monitor IP addresses for malicious activity to protect your personal data.
- Performance (LiteSpeed Cache): We use browser caching to speed up your page load times, which may store temporary data on your device.
2. How We Use Your Information
We use the information collected for the following purposes:- Fulfillment: To process transactions, manage orders (Setups), and deliver digital products.
- Service Delivery: To schedule, prepare for, and conduct booked Coaching Sessions (using your iRacing ID for analysis).
- Marketing: To send you promotional emails about new setups, coaching availability, or special offers (you can unsubscribe anytime).
- Security: To protect our website and users against fraud and unauthorized transactions (via Wordfence monitoring).
3. Sharing Your Personal Information
We share your personal information only when necessary to complete a transaction or service:- Payment Processors: Information is shared with Stripe / PayPal to securely process payment transactions.
- Service Providers: We may share necessary details with scheduling platforms (for Coaching) or email marketing services.
- Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
4. Your Rights (GDPR/CCPA Compliance)
Depending on your location (especially if selling to Europe or California), you may have the right to:- Access: Request copies of the personal data we hold about you.
- Correction: Request that we correct any information you believe is inaccurate.
- Erasure (Right to be Forgotten): Request that we erase your personal data from our records.
